Your Questions, Answered

  • We are a fully mobile practice. We provide home-based neurological physiotherapy across the ACT, Queanbeyan, Bungendore, Yass, Goulburn, and Braidwood. For those outside these areas or who prefer remote support, we offer Telehealth services Australia-wide.

  • Yes, the majority of our clients are NDIS participants. We work with both self-managed and plan-managed individuals.

  • Absolutely. In addition to the NDIS, we provide care for individuals using:

    • Medicare (Chronic Disease Management Programs)

    • DVA (Department of Veterans' Affairs)

    • Support at Home program

    • Private Health Insurance

  • We support individuals living with a wide range of neurological challenges, including Stroke, Brain Injury (ABI), Spinal Cord Injury, Parkinson’s Disease, Multiple Sclerosis, Motor Neurone Disease, and Cerebral Palsy, and Guillain-Barré syndrome. Whether you are newly diagnosed or looking for long-term management, we adapt our approach to your current stage.

  • Yes. Assistive Technology (AT) and complex wheelchair prescription are core specialties of AXIO Rehab. We don't just recommend equipment; we provide a comprehensive clinical process to ensure your gear supports your posture, skin integrity, and independence 24/7.

  • Yes. We provide assessments and the necessary clinical reporting for Orthotics (such as AFOs, KAFOs, and hand splints). For many neurological conditions, managing the upper limb is vital for both comfort and function. We assess for and prescribe:

    • Resting Splints: To maintain muscle length and prevent stiffness overnight.

    • Functional Splints: To support the wrist or thumb during activities like eating, typing, or grooming.

    • Spasticity Management: Using splints in combination with your exercise program to manage high muscle tone.

    We work closely with orthotists and equipment suppliers to ensure your devices are comfortable, functional, and properly integrated into your daily routine.

  • There is no "one-size-fits-all" schedule. Some clients benefit from intensive weekly sessions, while others require monthly check-ins for equipment and posture monitoring. Following your Initial Assessment, we will collaborate on a roadmap that balances your goals with your energy levels and funding.

  • For NDIS participants, we charge in line with the current NDIS Price Guide (including travel where applicable). For private or Medicare clients, please contact us for our current fee schedule. We believe in complete transparency and will provide a service agreement outlining all costs before we begin.

  • To ensure we can support as many people as possible, we require at least 2 days (48 hours) notice for cancellations. Cancellations made with less than 48 hours' notice will incur a 100% fee.

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